• What is the screening/background check process for HomeAide caregivers?
• Are HomeAide caregivers insured and bonded?
• What type of orientation or training do VNA caregivers receive? Are HomeAide services only provided in a person’s home? What make HomeAide different from other companies? Who pays the HomeAide caregiver, you are I? Are services covered by Medicare? What are your rates and minimum hours of service? How do you match a HomeAide caregiver with a client? Why should I choose HomeAide to provide care for a loved one or myself?
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What is the screening/background check process for HomeAide caregivers?

The VNA conducts extensive background check on all selected applicants. This includes reference checks, criminal and Medicare/Medicaid fraud checks, validation of professional licenses, and examination of adult/child registries for past abuse. It is vitally important for home care providers to successfully pass these background checks, since they will be providing care for you or your loved ones in your home.

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Are HomeAide caregivers insured and bonded?

All HomeAide staff, including homemaker companions and certified nursing assistants, are bonded and insured. This includes many different types of insurance, including professional liability, general liability, worker's compensation, and fidelity bond coverage. In addition, they receive regular company-provided training.

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What type of orientation or training do VNA caregivers receive?

All HomeAide caregivers attend an extensive orientation, which focuses on safety, ethics, compliance issues, confidentiality and the vast array of program and services provided by the VNA. Additional training is provided to caregivers on specific processes and requirements to complete their job.

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Are HomeAide services only provided in a person’s home?

HomeAide caregivers may provide you companion and personal care services wherever the client resides whether his/her home, nursing homes or assisted living facilities—and we provide the care you need for a few hours a week or up to 24 hours a day, 7 days a week.

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What make HomeAide different from other companies?

HomeAide is a service offered by VNA—the leader in home care services in Omaha, Council Bluffs and surrounding communities. The VNA is a licensed, Medicare-certified home health care company that offers clines a “one stop shop” for all your medical and non-medical health care needs. Our HomeAide staff are certified, trained and matched with clients based on services needed and client-caregiver compatibility.

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Who pays the HomeAide caregiver, you are I?

HomeAide takes care of this for you. We employee our direct care staff, maintain the workers’ compensation coverage and liability insurance so these are not passed on to our clients. In addition, we do not require an upfront deposit, and only bill for the services provided.

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Are services covered by Medicare?

Unfortunately, HomeAide services are not covered by Medicare, and therefore; are paid for by an individual or a loved one. Long-term care insurance may cover your daily assistance and we are glad to work with your insurance company to determine your benefits. If someone is unable to afford services, we work with you to identify other community resources that are available to help you remain independent in the comfort of your own home.

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What are your rates and minimum hours of service?

Rates for service will vary based on your on personal needs. Please contact HomeAide staff at (402) 930-4240 to set up a time for your free in-home assessment, or to answer any questions you may have about the HomeAide senior care services we offer.

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How do you match a HomeAide caregiver with a client?

We provide a free in-home assessment to determine the services you need and your interests and what you would like from your caregiver, such as assistance with activities of daily living, personal care services or respite for caregivers. Then we match you with a HomeAide caregiver for optimum compatibility.

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Why should I choose HomeAide to provide care for a loved one or myself?

When you “open your door to in-home care", you want only the best for you or your loved one. All HomeAide caregivers are thoroughly screened, trained, bonded and insured. We provide a free in-home assessment to determine the services you need, your interests and match you with our staff for the best client-caregiver compatibility. Whether for a few hours a week or for daily assistance, HomeAide is always there for you.

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